Terms and Conditions

**Last updated:** 20-Aug-2025

1. Service Description

CoachPebble provides an adaptive GCSE revision platform designed to help students prepare for their exams through personalized practice questions, instant feedback, and progress tracking. Our service is available through our website and mobile applications.

2. User Accounts

2.1 Account Creation

• Users must be at least 13 years old to create an account

• Users must provide accurate and complete information during registration

• Users are responsible for maintaining the confidentiality of their account credentials

2.2 Account Responsibilities

• Users are responsible for all activities that occur under their account

• Users must notify us immediately of any unauthorized use of their account

• Users may not share their account credentials with others

3. Acceptable Use

3.1 Permitted Uses

• Using the platform for personal GCSE revision and study

• Sharing progress with parents or guardians

• Accessing educational content and practice questions

3.2 Prohibited Uses

• Attempting to gain unauthorized access to the platform

• Using the service for commercial purposes without permission

• Sharing inappropriate or offensive content

• Attempting to reverse engineer or copy the platform

• Using automated tools to access the service

4. Intellectual Property

4.1 Our Rights

• All content, features, and functionality on the platform are owned by CoachPebble

• The platform design, text, graphics, and software are protected by copyright and other intellectual property laws

4.2 User Rights

• Users retain ownership of their personal data and content

• Users grant us a license to use their data to provide and improve our services

5. Privacy and Data Protection

• We are committed to protecting your privacy

• Our collection and use of personal information is governed by our Privacy Policy

• We implement appropriate security measures to protect your data

• We do not sell or rent your personal information to third parties

6. Limitation of Liability

6.1 Service Availability

• We strive to provide reliable service but cannot guarantee uninterrupted access

• We are not liable for any temporary service interruptions or technical issues

6.2 Educational Outcomes

• While we provide educational tools, we cannot guarantee specific exam results

• Users are responsible for their own learning and exam preparation

• We are not liable for any academic outcomes or exam results

6.3 General Limitations

• Our liability is limited to the amount paid for our services

• We are not liable for indirect, incidental, or consequential damages

7. Termination

7.1 User Termination

• Users may cancel their account at any time

• Upon cancellation, user data will be handled according to our Privacy Policy

7.2 Service Termination

• We may terminate or suspend accounts that violate these terms

• We may discontinue the service with reasonable notice to users

8. Changes to Terms

• We may update these terms from time to time

• Users will be notified of significant changes

• Continued use of the service constitutes acceptance of updated terms

9. Governing Law

• These terms are governed by the laws of the United Kingdom

• Any disputes will be resolved in the courts of the United Kingdom

10. Contact Information

For questions about these terms or to report violations, please use our contact form available on the website. We aim to respond to all inquiries within 48 hours.

11. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be effective.

12. Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and CoachPebble regarding the use of our services.