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Privacy Policy

How we protect your privacy and handle your data

Privacy Policy

**Last updated:** 20-Aug-2025

1. Introduction

CoachPebble ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GCSE revision platform and related services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Use our revision platform
  • Contact us for support
  • Subscribe to our newsletter
  • Participate in surveys or feedback

This information may include:

  • Name and email address
  • Age and educational level
  • Subject preferences and study goals
  • Progress data and learning analytics

2.2 Newsletter Subscription

When you subscribe to our newsletter, we collect:

  • Email address
  • Subscription preferences
  • Communication history
  • Opt-out preferences

2.3 Usage Analytics

We use Google Analytics to collect anonymous usage data to help us understand how our platform is used and improve our services. This information includes:

  • Pages visited and time spent on each page
  • Browser type and device information
  • General location data (country/region level)
  • How users navigate through our platform
  • Performance metrics and error reports

Google Analytics uses cookies and similar technologies to collect this information. You can learn more about how Google Analytics collects and processes data by visiting [Google Analytics Privacy Policy](https://policies.google.com/privacy).

3. How We Use Your Information

3.1 Primary Purposes

We use your information to:

  • Provide and improve our revision services
  • Personalize your learning experience
  • Track your progress and performance
  • Send important service updates
  • Respond to your inquiries and support requests
  • Analyze platform usage to enhance user experience
  • Identify and fix technical issues

3.2 Newsletter Communications

If you subscribe to our newsletter, we may:

  • Send educational content and revision tips
  • Share platform updates and new features
  • Provide study resources and exam preparation advice
  • Send promotional offers (with your consent)

You can unsubscribe from our newsletter at any time using the unsubscribe link in our emails or by contacting us directly.

4. Newsletter Subscription Details

4.1 Subscription Benefits

By subscribing to our newsletter, you'll receive:

  • Weekly revision tips and study strategies
  • Platform updates and new feature announcements
  • Educational resources and exam preparation advice
  • Special offers and early access to new content

4.2 Subscription Management

You can manage your newsletter subscription by:

  • Updating preferences in your account settings
  • Using the unsubscribe link in any newsletter email
  • Contacting us directly through our contact form
  • Adjusting your communication frequency

5. Cookies and Tracking Technologies

5.1 Google Analytics Cookies

We use Google Analytics cookies to:

  • Understand how visitors interact with our website
  • Analyze traffic patterns and user behavior
  • Improve website performance and user experience
  • Generate anonymous usage statistics

5.2 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to:

  • Block or delete cookies
  • Set preferences for specific websites
  • Clear cookies when you close your browser

Please note that disabling cookies may affect the functionality of our platform.

6. Contact Us

For questions about this Privacy Policy or our data practices, please use our contact form available on the website. We aim to respond to all inquiries within 48 hours.

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Need Help?

Have questions about our privacy policy or need assistance? Use our contact form to get in touch with our team.

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